FAQ

Security comes first. Investhelm protects your account and assets with bank-level encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial requirements in CA and complete regular audits. Your funds are insured against unauthorized access, so you can trade with confidence.

Not at all — Investhelm is built with beginners in mind:

• Step-by-step guides and 24/7 customer support
• Practice with virtual funds using a risk-free demo account
• Automated tools that handle the heavy lifting for you
• Get started with as little as 250, and build your skills as you trade.

Withdrawals to bank cards are usually processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are generally completed in under 30 minutes. Timing can vary based on your bank and your verification status.

We generate revenue through premium features and volume-based partnerships with exchanges — not by charging user fees. There are no hidden costs; you’ll always see the exact transaction amount before you confirm.

Yes — Investhelm is available in most countries worldwide (98+ and growing). During sign-up, select your country to confirm availability and view the payment methods offered in your region. We follow applicable local requirements to help ensure your trading remains secure and compliant.

Getting started with crypto investing is simple—even if you’re new to it. With Investhelm, you get:

1. AI-driven recommendations - Receive personalized coin suggestions tailored to your risk tolerance
2. Ready-to-go portfolios — curated bundles (e.g., “Starter Pack”, “DeFi Bundle”)
3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies

Plus, our interactive tutorial helps you build your investing knowledge as you go.

Support is available 24/7 through live chat and by email at {email}. For urgent requests, we typically reply in under 15 minutes.

Yes—cryptocurrency is legal in most jurisdictions, and Investhelm operates in accordance with applicable local requirements. Here are the key details to keep in mind:

1. Licensed Service
   • Registered with relevant regulatory authorities
   • Independent audits conducted regularly by third-party firms
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform aligns with the laws and regulations in your province or territory
   • KYC verification is required where applicable.
3. Your Funds Are Secure
   • You can easily add funds to your account using:
   • 95% of assets are kept in offline cold storage

Please visit our Compliance page to confirm your country’s availability, or contact Support for details.

You can easily add funds to your account using:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT — no transfer fees)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct crypto transfers (BTC, ETH, USDT — no fees)
   • Scan QR codes with your mobile wallet

Deposits are typically credited within 10 minutes. View all available options in your account dashboard.